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motivasi

Bagaimana CEO IBM Menghidupkan Kembali Empayar Teknologi Bernilai $230 Bilion

Hantar dan Sebar

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Pada tahun 2020, IBM mengalami kerugian besar sebanyak $3.5 bilion dalam setahun. Ramai menganggap syarikat gergasi teknologi ini akan terus merudum. Namun, dengan kepimpinan Arvind Krishna, IBM bukan sahaja bangkit semula malah mencipta empayar bernilai $230 bilion. Bagaimana ini berlaku? Mari kita telusuri kisah inspirasi ini.

Falsafah “Sedia Diberhentikan” yang Mengubah Segalanya

Pada hari pertama sebagai CEO, Arvind Krishna mengejutkan semua orang dengan ucapannya: “Anda harus hidup setiap hari seolah-olah anda akan diberhentikan… Ini membebaskan dan sangat mendalam.” Falsafah ini mungkin kedengaran pelik, tetapi ia menjadi asas kepada transformasi besar IBM.

Mengapa falsafah ini berkesan?

Mengurangkan ketakutan terhadap kegagalan
Mendorong pengambilan risiko yang berani
Membuka ruang untuk idea-idea radikal

Langkah-Langkah Strategik yang Dilaksanakan

Krishna tidak hanya bercakap tentang perubahan, beliau melaksanakannya dengan langkah-langkah konkrit:

1. Meratakan Hierarki

Lapisan pengurusan dikurangkan dari 12 kepada 6, mempercepatkan proses membuat keputusan.

2. Memberi Kuasa kepada Pekerja

Pengurus barisan hadapan diberi kuasa untuk meluluskan projek bernilai sehingga $500k.

3. Dasar “Tiada Kesalahan”

Projek yang gagal tidak lagi dihukum, sebaliknya dijadikan sebagai pembelajaran.

Hasil Transformasi yang Mengagumkan

Perubahan yang dilakukan Krishna membawa hasil yang luar biasa:

Permohonan paten meningkat 27%
Pekerja menyelesaikan 33 juta jam pembelajaran pada 2022
Pendapatan awan mencecah $26.3 bilion (37% daripada jumlah pendapatan)
Harga saham meningkat 40%

Pengajaran untuk Pemimpin Masa Kini

Kisah kejayaan IBM ini memberikan beberapa pengajaran penting untuk pemimpin:

Berani Berubah: Jangan takut untuk mencabar norma yang sedia ada.
Melabur dalam Pembelajaran: Pastikan pasukan anda sentiasa mengikuti perkembangan terkini.
Menerima Kegagalan: Jadikan kegagalan sebagai batu loncatan ke arah kejayaan.
Fokus pada Masa Depan: Utamakan bidang yang mempunyai potensi pertumbuhan tinggi.

Ekonomi Boleh Diprogram: Peluang Besar Seterusnya

Krishna juga melihat potensi besar dalam “ekonomi boleh diprogram,” di mana sistem dalaman disambungkan kepada ekosistem luar melalui API dan automasi. Ini membolehkan:

Kitaran inovasi 10x lebih pantas
Pengurangan kos yang ketara
Aliran pendapatan baharu daripada aset sedia ada

Dengan menguasai transformasi ini, IBM bukan sahaja bangkit semula malah menjadi peneraju dalam dunia teknologi sekali lagi.

Kesimpulan

Kisah kejayaan IBM di bawah kepimpinan Arvind Krishna membuktikan bahawa dengan falsafah yang betul, strategi yang tepat, dan budaya yang menyokong, mana-mana syarikat boleh melalui transformasi yang mengagumkan. Ia bukan sekadar tentang pulih daripada kegagalan, tetapi tentang membina asas untuk kejayaan jangka panjang.