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Isu Dan Penyelesaian

[Video] Wanita Berkemban Kecam Pekerja SPA benarkan Pelanggan Lelaki Masuk

Hantar dan Sebar

Artikel ini telah dibaca 819Kali!

Aurat Terbuka, Maruah Tercalar: Spa “Unisex” Dikecam!

Seorang wanita dikenali sebagai Fizzafiza berkongsi pengalaman mengecewakan di sebuah spa di Puchong. Beliau hadir untuk rawatan facial demi menjaga kulit dan ketenangan diri. Namun suasana damai bertukar menjadi pengalaman memalukan apabila seorang lelaki tiba-tiba masuk dan duduk di katil rawatan bersebelahan — ketika aurat beliau sedang terdedah.

“Tiba-tiba, ada lelaki masuk dan duduk betul-betul sebelah saya ketika rawatan sedang dijalankan. Aurat saya tengah terdedah!” – Fizzafiza

Lebih mengecewakan, staf spa seolah-olah menganggap perkara ini normal dan tidak mengambil sebarang tindakan segera untuk melindungi privasi pelanggan wanita.

Macam mana boleh masukkan pelanggan lelaki bersebelahan wanita Sedang berkemban.

Posted by Cendana Akhlakain on Monday, July 14, 2025
“Unisex” Bukan Lesen Buka Aurat!

Pihak spa dilaporkan memberi alasan bahawa premis tersebut adalah “unisex”. Namun itu bukan justifikasi sah untuk membenarkan pelanggan lelaki dan wanita berkongsi ruang rawatan tanpa pemisahan.

  • Unisex ≠ Bebas Aurat — Privasi tetap wajib dipelihara.
  • Perkataan “unisex” tidak boleh dijadikan alasan untuk mengabaikan sensitiviti agama, etika dan maruah pelanggan.
  • Ruang rawatan mesti asing, bertirai penuh atau dijadual ikut jantina.
Kritikan Terhadap Spa: Pelanggaran Etika & Agama
  • ❌ Pelanggaran privasi pelanggan wanita — ruang rawatan terbuka kepada lelaki.
  • ❌ Tiada kepekaan staf — gagal bertindak sewajarnya semasa insiden berlaku.
  • ❌ Mementingkan keuntungan segera tanpa mempertimbangkan sensitiviti pelanggan Muslimah.
  • ❌ Sikap sambil lewa dalam mengendalikan isu aurat mencerminkan kegagalan serius dalam pengurusan spa.
“Spa sepatutnya tempat selamat, bukan ruang terbuka kepada pencerobohan aurat wanita.”
Apa Tindakan Sepatutnya?

Isu ini wajar diberi perhatian serius oleh semua pihak — pelanggan, pengusaha spa, dan badan penguat kuasa.

  • ✅ Sediakan ruang rawatan berasingan untuk lelaki dan wanita.
  • ✅ Latih staf mengenai aurat dan etika pelanggan Muslimah.
  • ✅ Maklumkan lebih awal kepada pelanggan jika ruang rawatan bersifat terbuka atau bercampur.
  • ✅ Pelanggan boleh buat aduan kepada KPDN, pihak berkuasa tempatan atau JAKIM.
Penutup: Aurat Bukan Urusan Ringan

Kisah Fizzafiza bukan isu terpencil. Ia cerminan betapa mudahnya batas aurat dan maruah wanita diketepikan apabila perniagaan lebih mementingkan untung daripada prinsip.

“Privasi bukan pilihan. Ia adalah hak.”

Spa dan pusat rawatan perlu mula menilai semula SOP mereka. Jadikan insiden ini titik perubahan untuk lebih menghormati pelanggan — bukan hanya wanita Muslim, tetapi semua yang datang dengan harapan dilayan penuh hormat dan beretika.

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